Shipping & Returns

Simple, fair, and hassle-free.

Shipping

• We ship within the UAE only.
• Orders processed within 1 business day.
• Delivery in 2–4 business days for most Emirates.
• Tracking link sent by email when your order ships.
• Free shipping on all orders — no minimum.

What's in the box

• Your Booboo plush toy(s)
• Free USB battery charger (always included)
• Rechargeable batteries installed and ready

Returns & exchanges

• Arrived damaged or defective? Contact us within 7 days — we'll replace it at no cost.
• Changed your mind? Reach out within 7 days. Items must be unused and in original condition.
• Change-of-mind return shipping is covered by the customer.
• Refunds processed within 5–7 business days of receiving the return.